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Getting Started

Basic information to know before starting to use all the features Wise2Sync provides

Category Mapping

Using Wise2Sync Data Mapping

Same as with product brands, category mapping is needed to standardize your products catalogue. T...

What is the pricing model of Wise2Sync?

Learn the Basics

Wise2Sync is a SaaS platform and is hosted on our servers. We improve it constantly and support o...

How do I reset my password?

Users & Accounts

If you already have an account with Wise2Sync, here are a few steps to reset it: Navigate to h...

How do I edit my user information?

Users & Accounts

After you log in to your account - click on your username on the top right corner. Select "Profil...

What is the minimum length of a subscription?

Users & Accounts

The minimum length of a subscription is one month. You pay per month and can quit at any time. Pl...

Why do you offer monthly subscriptions?

Invoicing FAQ

Wise2Sync is provided to you as a service (SaaS). Our servers host your products information and ...

Using price adjustment formulas

Using Wise2Sync Product repricing

Repricer rules are usefull when you want to add price mark-up or make discount. Below we will giv...

Attribute Mapping

Using Wise2Sync Data Mapping

By default, Wise2Sync maps main product information like brand, manufacturer, price, stock level ...

General Settings

Using Wise2Sync Export profiles

Preferences Once you open an export profile you will see the first tab "Preferences". This is wh...

Debugging product prices

How To

There a few positions which need to be checked. Read this article first to understand how product...

Product Filter

Using Wise2Sync Export profiles

The export profile tab "Filter" is used to describe which products need to be included in the exp...

Export Data Template

Using Wise2Sync Export profiles

If you are exporting an XML, CSV or JSON file, this is where you would form this file and make th...

Dynamic Attributes

Using Wise2Sync

Create custom attributes and assign values based on specific conditions. Lets take an example of ...

How do imports work?

Product Imports

Before we can export any products, we need to import them in our system. Only then product inform...

How do I import my products?

Product Imports

There are few ways how product import can be made. XML, CSV or JSON product feed This method is...

Which fields do I need in my own import file?

Product Imports

The easiest way for importing products feed data into Wise2Sync is by CSV, XML or JSON format fil...

Product Data Preview

Using Wise2Sync

Shows originally imported products from your data source (your eCommerce platform or supplier). T...

Downloading products and images

Product exports

This is the most popular way of exporting products and data from Wise2Sync. You can access your e...

What can Wise2Sync do for you?

Learn the Basics

Wise2Sync is a product feed automation and products catalog management tool. You can import produ...

Product repricing

Using Wise2Sync

See how to add product price markup or apply discount based on various conditions.

FAQ

Frequently Asked Questions

General FAQ

Setup & Tools

Learn how to use our system and get most of it

Connectors

See how Wise2Sync integrates with e-commerce and other platforms

How To

Learn the Basics

Learn the basics to help you make the most of Wise2Sync.

Users & Accounts

How to update your profile, reset password etc.

Product Imports

See how products are imported into Wise2Sync.

Using Wise2Sync

Wise2Sync products catalog management tools described in detail. This is after you have imported ...

Product exports

See how Wise2Sync exports products in different formats, to Marketplaces, E-commerce platforms pr...

Invoicing FAQ

Wise2Sync billing and invoicing frequently asked questions.

Export profiles

Using Wise2Sync

This is where you set which products and how they are exported to your sales channel.

Glossary

Shopify

We are happy to inform you that our new Shopify app is live! Use our newly created Shopify App fo...

PrestaShop

Upload and download products from your PrestaShop store.

WordPress

Upload and download products from WordPress WooCommerce

OpenCart

Upload and download products from OpenCart

User FAQ

Main tools usage of the Wise2Sync frequently asked questions.

Magento 2

Upload and download products from your Magento 2 store.

Data Mapping

Using Wise2Sync

Everything about attributes mapping: categories, manufacturers and product data.

Rules Builder

Using Wise2Sync

Rules builder is one of our key features to make large data catalog manageable. It is used in mul...